Returns & Exchanges
At 4 O'clock, we want you to love every piece you wear, which is why we offer a 30-day window for returns and exchanges on all unworn items. If your fit isn't perfect, our streamlined process ensures you can find your new favorite style without the hassle.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Package Your Items
Place the unworn garments with original tags attached into their original packaging or a secure mailer to ensure safe transit.
Attach the Label
Download and print the pre-paid shipping label provided via email and affix it clearly to the outside of your return package.
Drop Off and Refund
Hand your package to the designated carrier; once we receive and inspect the items, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing